Verify your ba8 account to protect your balance
Before we send your first withdrawal, we ask you to confirm that the wallet belongs to you. It's a one-time upload—usually a photo of your national ID and a screenshot showing your mobile-wallet account holder name—so we know the person requesting the payout is the same person who opened the ba8 account. Once verified, future withdrawals clear faster because the check is
already done. We store the documents securely and never share them outside our compliance process.
- Check your account dashboard — When verification is required, a banner or message appears inside your account page telling you which documents we need.
- Prepare your ID and wallet proof — Take a clear photo of your national ID card or passport, plus a screenshot from your bKash, Nagad or Rocket app showing your registered name.
- Upload through the account panel — Tap the verification link, choose each file from your phone or computer, and hit submit. Our team reviews it within the same business day in most cases.
- Verification complete — You'll see a confirmation message in your account, and from that point your withdrawal requests move straight to processing without the document delay.